It uses tools, not guesses
Category browsing, product search, availability checks, variant resolution, shipping and payment options, buyer order lookup, and creating a checkout offer.
What your AI sales agent can do
It does more than write replies. It uses your catalog, checkout, payments, and order tools to help move each conversation toward a real sale.
AI sales agent
Grounded and checked
Stock and price claims are validated against your catalog before a reply is sent, and unclear cases are flagged for you.
Knowledge base
Add shipping rules, returns, and shop policy. The assistant searches these when the question is not about a SKU.
Back-in-stock requests
When something is sold out, buyers can ask to be told when it returns, and they get the message when you restock.
Tone and control
Set the voice, set the limits, keep drafts for review, and enable auto-send only per topic.
Channels and keyword automation
Post to product mapping
Link each Instagram or Telegram post to what it sells. Comments can trigger a DM with that product and a checkout link. Caption-based suggestions help you set it up fast.
Story keyword replies
Map keywords such as “price”, “link”, or a number. A story reply gets either a product checkout link or the text answer you wrote.
Reply templates and variables
Compose comment and DM replies with product name, price, and link variables, plus message variations so replies do not look identical.
One inbox with guardrails
All Instagram conversations in one place, DM sending rate-limited per account, and automation you can pause per post or keyword.
Catalog and inventory
Products, variants, categories
Sizes and colors with their own price, images, and stock, organized with your own categories and attributes.
Real inventory, not a guess
On-hand, reserved, and available counts, low-stock and out-of-stock views, inventory value, and inbound or outbound movements with receipt numbers.
Reservation at checkout
Hold the piece while the buyer pays so two chats cannot take the same SKU.
CSV and WooCommerce
Import and export your product list as CSV, or pull products and sync stock from an existing WooCommerce store.
Checkout and payments
Checkout built for chat
A link with variant choice, quantity, address, shipping selection, and totals the buyer can read on a phone.
Discount codes
Create codes for a campaign, and buyers apply them at checkout with the total updated before they pay.
Payment methods you already take
Cash on delivery, card transfer with receipt upload and manual approval against your transfer cards, and gateways such as Zarinpal, IDPay, and Mellat with your keys.
Orders, shipping, and customers
One order desk
Pack, dispatch, deliver, or cancel with stock and payment side effects handled, plus printable invoices and shipping labels.
Shipping methods
Your own methods and regions, with Tipax rates and tracking on the order when you use it.
Manual orders
Record a sale that started on the phone or in person, using the same stock and payment rules.
Status back in the chat
Order and payment updates return to Instagram or Telegram using your own message templates.
Team, access, and records
Shop members
The primary admin invites teammates instead of sharing one login.
Roles and permissions
Owner, manager, support, and viewer defaults, tuned per shop. Payment settings stay with the admin you choose.
Audit log
See who changed what and when, including changes made by platform support on your behalf.
Customer records
Buyers from chat become shop customers with their orders and addresses in one place.